How Can I Keep Emails Out the Spam Folder?

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Spam folders can be a real pain-in-the-you-know-what when you’re missing important emails. Because our emails are often sent through a customer management system, on occasion, they will hit the spam of death. To ensure this doesn’t happen to you, it’s easy to “whitelist” our email address. Depending on your email provider, refer to the following steps to mark our emails as SAFE SENDERS!

Gmail
Click on the little down-pointing-triangle-arrow next to “reply.”
Click “Add to contacts list”

Outlook 2007
Right-click on the email you received (in the list of emails)
Click Junk E-mail
Click Add Sender to Safe Senders List

Outlook 2010
Click the Home tab
Click Junk
Click Junk E-mail Options
Click Safe Senders
Click Add
Enter kevin@marketvana.com and additional information if you wish

Click OK

AOL Mail
Click Contacts in the right toolbar.
Click Add Contact.
Enter kevin@marketvana.com
Click Add Contact button

Yahoo! Mail
Open the email message from the sender you want to add to your address book
Click Add to contacts next to kevin@marketvana.com
On the Add Contact popup, add additional information if needed
Click Save